Job General Manager, Oxford

For decades, our beloved neighbourhood restaurant has been a staple in the North Oxford community. Mamma Mia is renowned for its handmade pizza, fabulous pasta dishes and hospitality. We pride ourselves on our excellent reputation and the loyalty of our thousands of regular guests. We are now seeking an experienced and passionate Restaurant/GM to join our team and help us continue to thrive.

Job Summary:

As Restaurant Manager, you will be responsible for maintaining the high standards of service and quality that our guests have come to expect in both our Summertown & Jericho restaurants. This role requires strong leadership, excellent communication skills, and the ability to work well under pressure while fostering a warm and welcoming atmosphere.

Key Responsibilities:

• Hands-on front-of-house role, where you will lead and inspire your restaurant team
• Operational Management: Oversee day-to-day operations to ensure seamless service
• Customer Service: Maintain and strengthen our excellent customer relationships and maintain and strengthen our reputation for quality and hospitality.
• Team Leadership: Recruit, train, and manage front-of-house staff to promote a positive and customer-focused work environment. Scheduling for both Summertown & Jericho restaurants.
• Stock Management: Manage inventory levels and order supplies as needed.
• Collaboration: Work closely with Head Chef to ensure that our pizzas, pasta and full menu offer are consistently delivered to our high standards.

Skills and Qualifications:

• Proven Experience: Previous experience as a Restaurant Manager.
• Leadership Skills: Strong leadership and team management abilities.
• Communication Skills: Excellent communication and interpersonal skills.
• Technical Skills: Proficiency in restaurant management software and point-of-sale systems.
• Business Acumen: Financial acumen and budgeting experience.
• Health and Safety: Knowledge of food safety standards and regulations.
• Community Focus: A genuine passion for building and maintaining strong community relationships.

What We Offer:

• Competitive salary package: 50K +
• Ongoing training and professional development opportunities.
• A dynamic and supportive work environment with a dedicated team.
• The opportunity to be part of a beloved local institution.

Additional Note:

We are particularly interested in candidates who share our commitment to serving high-quality, authentic dishes and fostering a warm, welcoming atmosphere for our guests. If you are passionate about Italian cuisine and delivering exceptional hospitality, this role could be an excellent fit for you.

How to Apply:

If you are a motivated and experienced restaurant professional with a passion for community-driven establishments and a love for great fresh food, please submit your application, including your resume and a cover letter, to Write to the company We look forward to hearing from you!